Got questions?
Quick answers about orders, delivery, payment, returns and our products.
How long does delivery take?
We dispatch orders within 24 to 48 hours on working days. Delivery usually takes 1 to 2 working days after dispatch, depending on your location. Remote areas can take a little longer.
Is shipping free?
Yes, on orders of Rs. 299 and above. For smaller orders there is a shipping charge of Rs. 70, which is shown at checkout before you pay.
How can I pay?
All orders are prepaid. You can pay securely online at checkout by UPI, card, net banking or wallet. We do not offer Cash on Delivery.
Do you deliver across India?
Yes, we ship all over India.
How do I track my order?
You will get a tracking link by email or SMS once your order is dispatched. If you have not received it within 48 hours of ordering, call or WhatsApp us on +91 89 8012 0000.
Can I return a product?
Unopened, sealed products can be returned within 7 days of delivery. For hygiene and food-safety reasons we cannot take back opened packs. See our refund policy for the details.
My order arrived damaged or wrong. What should I do?
Tell us within 48 hours of delivery with your order number and clear photos. We will send a free replacement or refund you in full.
Can I cancel my order?
Yes, before it is dispatched. Email info@pureboost.in or call us with your order number. Once an order has shipped it cannot be cancelled.
Where can I find ingredients and nutrition information?
The key numbers are on each product page, and the full ingredient list, allergen statement and nutrition table are printed on the pack and shown in the product photos.
Do your products contain allergens?
Some do. Our protein bars contain milk, soy and nuts. Edamame is soy. Our muesli and oats contain wheat, soy and almonds. Whey protein contains milk. Please check the pack before you buy if you have an allergy.
Is there added sugar in the protein bars?
No. All four protein bar flavours have zero added sugar, with 15 g of protein in every 50 g bar.
Do you take bulk or corporate orders?
Yes. For gift hampers and bulk orders, WhatsApp us on +91 89 8012 0000 or use the contact page.